Horizon AI Studio
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Services

Four practices, one delivery team.

Every engagement starts with a working prototype in front of real users, not a deck. Below is what each practice covers, what you get, and how long it usually takes.

01 / AI AGENTS

Agents that do the work, not just answer.

We wire models into your own systems — tools, memory, permissions, and evals — so an agent can complete a task end to end and hand off the cases it shouldn’t touch.

to prototype
2 wks
to production
6 wks

What you get

  • Tool + system integration

    CRM, ticketing, internal APIs, databases — with scoped credentials per action.

  • Guardrails & escalation policy

    Explicit rules for what the agent may decide alone, and where a human takes over.

  • Eval suite on your transcripts

    Regression tests built from real conversations, so changes are measured not guessed.

  • Observability dashboard

    Every run traced: inputs, tool calls, cost, and the reason for each escalation.

02 / VOICE & CHAT BOTS

Realtime conversation that holds up on a bad line.

Sub-second voice, barge-in, and clean handoff with full context — plus the same brain in chat, so a customer can switch channel mid-problem without repeating themselves.

turn latency
<700ms
to first calls
3 wks

What you get

  • Telephony + web voice

    Your existing numbers, or an in-product mic — same agent behind both.

  • Voice design & script

    Tone, pacing and recovery phrasing written for speech, not read aloud from docs.

  • Warm transfer with context

    Agents arrive at a summary, not a cold call — transcript attached to the ticket.

  • Call review tooling

    Searchable transcripts with the moments your team should listen to flagged.

03 / VR & IMMERSIVE

Built for headsets people actually own.

Training, simulation and showroom experiences targeted at standalone hardware — with an agent inside the scene when the work needs a guide rather than a menu.

standalone target
72 fps
to pilot build
8 wks

What you get

  • Scene & interaction design

    Comfort-first movement, reachable UI, and tasks that read clearly at headset resolution.

  • Agent-in-scene guidance

    A voice that watches what the trainee does and corrects it in the moment.

  • Completion & scoring data

    Per-session records your L&D team can report on, exported to your LMS.

  • Fleet deployment

    Managed builds, kiosk mode and update rollout across the headsets on site.

04 / INTERACTIVE WEBSITES

Sites that explain themselves by moving.

When the product is hard to describe, we build the explanation: live demos, configurators and 3D canvases that let a buyer try the idea in the browser.

design to launch
4 wks
perf budget
95+

What you get

  • Interactive product demo

    The thing you'd normally screenshot, running live on the page instead.

  • Motion system, not one-offs

    Documented timings and easings your team can extend without it drifting.

  • CMS your marketers can use

    Editable copy and sections without a deploy or a developer in the loop.

  • Accessibility & perf pass

    Keyboard paths, reduced-motion fallbacks and a budget we hold ourselves to.

How an engagement runs.

Same four steps whichever practice you start in. You can stop after any of them.

  1. WEEK 0

    Scope call

    One hour with the people who own the problem. You leave with our read on it, free.

  2. WEEK 1–2

    Prototype

    A working thing on your data — narrow, but real enough to test with users.

  3. WEEK 3–6

    Harden

    Evals, guardrails, observability and the integrations production actually needs.

  4. ONGOING

    Hand over or hold

    We train your team and leave, or stay on retainer. Your call, not a lock-in.

Start with the scope call.

Send the problem, not a spec. We'll come back with which practice fits, what we'd build, and how long it takes.

info@horizonaistudio.com